DeloozeDigital
DOCUMENT 7 OF 8  ·  REQUESTING UPDATES
Ongoing Service

How to Request an Update

Your plan includes a monthly update allowance — here's how to make the most of it.

30
mins

Your monthly update allowance

Every month your plan includes up to 30 minutes of content updates. For most businesses this is more than enough for routine changes. It resets each month — unused time doesn't carry over.

✅ Included in your allowance
✓
Replacing an image or photo
✓
Updating contact details (phone, email, address)
✓
Correcting a spelling or wording mistake
✓
Changing opening hours
✓
Small text edits (prices, descriptions, team names)
✓
Adding or removing a service from a list
❌ Not covered — quoted separately
✕
Creating a new page
✕
Major design changes or restructuring
✕
Developing new features or functionality
✕
Extensive content rewrites
✕
New integrations or third-party tools
✕
Large-scale redesigns
How to submit an update request
📧
Email us
Send everything to info@deloozedigital.co.uk in one email
📋
List your changes
Be as specific as possible — page name, what to change, and what to change it to
⏱️
We confirm & action
We acknowledge within 2 business days and complete the changes promptly
✅
Done
We'll confirm once the update is live on your website
💡
If a request goes beyond the monthly allowance, we'll always let you know first and provide a quick quote before doing anything. If you regularly need more than 30 minutes of updates, the Content Update Plan (£49/month) is worth considering — we can discuss that whenever you're ready.
Delooze Digital  ·  info@deloozedigital.co.uk  ·  portal.deloozedigital.co.uk
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